Your support journeyBuilt around you
One step at a time
Understand • organise • follow through
Understand • organise • follow through
A clearer route through support
Make the next step easier to see.
Understand Australian social security pathways, then bring the people, services and follow-ups around you into one organised support journey.
Start with information. Choose what to share and with whom.
Find a pathway
Keep next steps visible
Two connected tools
Start with the information. Carry it into action.
Social Security Compass helps you explore the system. Support Loop is designed to help organise your chosen follow-ups with the people and services involved.
Public information • Australia
Social Security Compass
Explore Australian social security topics and guided pathways, including information on international agreements. Begin with the question you need answered.
Go to Social Security CompassPrivate coordination workspace
Support Loop
Keep goals, service contacts and agreed next steps together in a private workspace. Access is for invited users; use it to coordinate the support you choose.
Open the Support Loop workspaceA simple starting point
Move from a question to a plan you can follow.
Use the tools in sequence, or open the one that fits where you are right now.
Explore your question
Use Social Security Compass to find relevant Australian social security information and pathways.
Choose the next action
Identify a practical follow-up, a service to contact or information you still need to gather.
Coordinate your support
Use Support Loop privately to keep the next steps and chosen participants in view.
Designed around self-advocacy
Your goals stay at the centre.
Clear information can make it easier to ask questions, prepare for conversations and keep track of what happens next.
You decide what happens next.These tools are intended to support navigation and organisation. They do not make eligibility decisions or replace official advice from Services Australia or another relevant agency.